IT Infrastructure Supervisor · Mining & Oil Gas

Supervisor Infrastruktur IT · Pertambangan & Migas

Wal Aziz
Mendo Putra

IT & General Affairs Professional · 7+ Years Experience

Profesional IT & General Affairs · Pengalaman 7+ Tahun

IT Infrastructure professional with proven expertise in network administration, server management, and SLA-driven operations across industrial manufacturing, banking, and education sectors. Targeting the mining, oil & gas industry.

Profesional IT Infrastructure dengan keahlian terbukti dalam administrasi jaringan, manajemen server, dan operasional berbasis SLA di sektor manufaktur industri, perbankan, dan pendidikan. Menargetkan industri pertambangan, minyak, dan gas.

Get in Touch ↓ Hubungi Saya ↓ View Experience Lihat Pengalaman
7+
Years Experience
Tahun Pengalaman
200+
Users Supported
Pengguna Didukung
25%
Downtime Reduced
Penurunan Downtime
40%
Service Satisfaction ↑
Kepuasan Layanan ↑
✉ walaziz20@gmail.com ↗ +62 858-9101-8961 ⌗ azwal.my.id ◎ Tangerang Selatan, Banten, Indonesia
01

Work Experience

Pengalaman Kerja

Jan 2026 — PresentSekarang
Maybank Finance Indonesia
ICT Infrastructure Supervisor
Supervisor ICT Infrastructure
  • Supervise end-to-end ICT infrastructure ensuring high availability, security, and enterprise performance.
  • Mengawasi infrastruktur ICT secara menyeluruh untuk memastikan ketersediaan tinggi, keamanan, dan performa enterprise.
  • Manage LAN/WAN, Firewall, VPN, SD-WAN in compliance with corporate security standards.
  • Mengelola LAN/WAN, Firewall, VPN, SD-WAN sesuai standar keamanan perusahaan.
  • Lead ICT support teams to consistently meet SLA and operational targets.
  • Memimpin tim ICT untuk memenuhi target SLA dan operasional secara konsisten.
  • Prepare infrastructure reports, incident analysis, and improvement plans for senior management.
  • Menyusun laporan infrastruktur, analisis insiden, dan rencana perbaikan untuk manajemen senior.
Banking · Enterprise IT · SD-WAN · Active Directory
Sept — Dec 2025
PT Jomon Persada Nusantara
IT Staff (Contract)
Staf IT (Kontrak)
  • Managed IT infrastructure and LAN/WAN administration across all departments.
  • Mengelola infrastruktur IT dan administrasi LAN/WAN di seluruh departemen.
  • Supported Microsoft Dynamics 365 Business Central ERP and Microsoft 365 Admin Center.
  • Mendukung ERP Microsoft Dynamics 365 Business Central dan Microsoft 365 Admin Center.
  • Deployed Snipe-IT for IT asset management and lifecycle tracking.
  • Menerapkan Snipe-IT untuk manajemen aset IT dan pelacakan siklus hidup.
ERP · Microsoft 365 · Asset Management · CCTV
Sept 2024 — Aug 2025
PT Summa Makmur Persada
IT & General Affairs Staff
Staf IT & General Affairs
  • Managed integrated IT and GA operations supporting 200+ users in a cable & electrical manufacturing environment.
  • Mengelola operasional IT dan GA terpadu untuk 200+ pengguna di lingkungan manufaktur kabel & elektrikal.
  • Reduced production system downtime by 25% through proactive monitoring and infrastructure improvements.
  • Menurunkan downtime sistem produksi sebesar 25% melalui pemantauan proaktif dan perbaikan infrastruktur.
  • Managed B3 hazardous waste handling in compliance with environmental regulations.
  • Mengelola penanganan limbah B3 sesuai regulasi lingkungan yang berlaku.
  • Coordinated community relations with local organizations (ormas) for CSR programs including catering and qurban.
  • Mengoordinasikan hubungan komunitas dengan ormas setempat untuk program CSR termasuk catering dan qurban.
Manufacturing · B3 Compliance · Fleet Management · Community Relations
Sept 2023 — Aug 2024
PT Adidata Informatika
(Bank Syariah Indonesia)
Middle IT Application Support Monitoring
Middle IT Application Support Monitoring
  • Monitored mission-critical core banking applications, servers, and network infrastructure for 24/7 continuity.
  • Memantau aplikasi core banking, server, dan infrastruktur jaringan yang mission-critical untuk kontinuitas 24/7.
  • Improved management reporting accuracy by 30% through automated monitoring dashboards.
  • Meningkatkan akurasi pelaporan manajemen sebesar 30% melalui dashboard monitoring otomatis.
  • Provided Level 2 application support and managed vendor escalation.
  • Memberikan dukungan aplikasi Level 2 dan mengelola eskalasi vendor.
Banking · Dynatrace · MIS · Level 2 Support
Feb 2020 — Sept 2023
Institut Daarul Qur'an
Head of IT Bureau
Kepala Biro IT
  • Led IT operations for 1,000+ active users (students & staff).
  • Memimpin operasional IT untuk 1.000+ pengguna aktif (mahasiswa & staf).
  • Increased IT service satisfaction by 40% through SLA-based service desk implementation.
  • Meningkatkan kepuasan layanan IT sebesar 40% melalui implementasi service desk berbasis SLA.
  • Oversaw campus-wide LAN/WAN upgrades, wireless deployment, and VoIP integration.
  • Mengawasi peningkatan LAN/WAN kampus, deployment wireless, dan integrasi VoIP.
Team Leadership · SLA · LAN/WAN · VoIP · Vendor Management
Aug 2018 — Feb 2020
Institut Daarul Qur'an
IT Staff Admin
Staf Admin IT
  • Supported IT administrative operations including documentation, asset management, and first-level technical support.
  • Mendukung operasional administrasi IT termasuk dokumentasi, manajemen aset, dan dukungan teknis tingkat pertama.
IT Admin · Helpdesk · Asset Management
02

Core Skills

Keahlian Utama

Network & Security
Jaringan & Keamanan
Network Infrastructure
Infrastruktur Jaringan
LAN/WANMikrotik UbiquitiRuijie VLANFirewall VPNSD-WAN VoIP
Server & Infrastructure
Server & Infrastruktur
Server Management
Manajemen Server
Active DirectoryDNS DHCPMail Server File ServerVMware TrueNAS
Monitoring & Operations
Monitoring & Operasional
System Monitoring
Monitoring Sistem
DynatraceMIS Dashboard Automation Incident Management SLA Management
Cloud & Productivity
Cloud & Produktivitas
Cloud Platforms
Platform Cloud
Microsoft 365 Admin Google Workspace SharePoint OneDrive VMware
General Affairs
General Affairs
GA Operations
Operasional GA
Asset Management Fleet & Fuel Mgmt Facility Maintenance B3 Compliance Vendor Coordination Catering
Leadership & Soft Skills
Kepemimpinan & Soft Skills
Professional Strengths
Kekuatan Profesional
Team Leadership Community Relations Vendor Negotiation Problem Solving Cross-functional Coordination
03

Get in Touch

Hubungi Saya

Open to opportunities in the mining, oil & gas sector as IT Infrastructure Supervisor or IT & GA Supervisor. Feel free to reach out for discussions or collaborations.

Terbuka untuk peluang di sektor pertambangan, minyak, dan gas sebagai Supervisor Infrastruktur IT atau Supervisor IT & GA. Jangan ragu untuk menghubungi saya untuk diskusi atau kolaborasi.

Email
walaziz20@gmail.com
↗
Phone / WhatsApp
Telepon / WhatsApp
+62 858-9101-8961
↗
Website
azwal.my.id
↗
Location
Lokasi
Tangerang Selatan, Banten, Indonesia
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Available in 4 versions tailored for different roles and target companies.

Tersedia dalam 4 versi yang disesuaikan untuk berbagai posisi dan target perusahaan.

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